AXA had temporarily closed their Customer Centre at Level 1, AXA Tower.
This is part of the precautionary measures they are taking to safeguard the well-being of their customers and staff.
During the closure of our Customer Centre, no cash payment will be accepted from customers and intermediaries. You can still use AXS or AXA Pay if you need to make any payments
If you have questions about your insurance coverage in relation to the Wuhan Coronavirus Outbreak, you can refer : https://www.axa.com.sg/pdf/coronavirus-notice.pdf
AXA Customer Care hotline at +65 6880 4888 or the Enquiry Form is still avaliable if you need any assistance. Appreciate the kind understanding if your financial adviser or customer service is slow in replying to your queries.