Mystery Shopping Exercise

The percentage of suitable product recommendations made by Financial Adviser Representatives(FAR) has improved from 70% to 88% as compared to the … More

The wealthy man and the ant

One Sunday morning, a wealthy man sat in his balcony enjoying sunshine and his coffee when a little ant caught … More

Revision to illustration rates in Policy Illustration

A possible reduction in bonuses for insurance policy was mentioned about a year ago. Come 1st July 2021, the upper and … More

Portfolio-based vs Claim-based Premium Pricing

There are generally two methods when it comes to premium pricing for insurance and they are either Portfolio-based or Claim-based. … More

Will your motor insurance policy pay a $13.6mil claim?

On the 2nd May 2021, a judgment was passed for an accident that happened in 2014. The payout amounting to … More