NATAS Fair had started and the same goes for promotion for Travel Insurance. Do drop me a mail/watsapp if you need any information on the different promotion packages for Travel Insurance.
One of the delays in claiming a benefit under Travel Insurance is the lack of supporting document or information to let the claim officers assess a claim. I hope this article can provide you with information of the supporting documents required for respective benefits in a travel insurance policy so as to expedite & make your claim as hassle free as it can be.
The following are compulsory documents regardless of your claims
- Flight itinerary/Boarding pass/Passport stamp that shows the departure date and date of arrival.
Personal Accident/Injury
- Police report
- Medical Report/Discharge summary for the inquiry.
- Original medical bills
Medical Expenses/ Death claim
- Original medical bills
- Medical report or discharge summary for the injury or illness
- Death certificate, autospy report, coroner’s findings (death claim)
- Proof of relationship between deceased and claimant (death claim)
Trip Cancellation/Curtailment claim
- Tour itinerary
- Tour booking invoice or receipt
- Travel agency/airline confirmation on the cost of non-refundable prepaid travelling expenses (including cancellation fees)
- Written advice/medical certificate from a qualified attending medical practitioner confirming unfit to travel
- Death certificate (Where someone’s death caused this cancellation & the decease must be your Next-of -kin. Check policy for details )
- Proof of relationship between deceased/injured/sick person
Overbooked Flight/Missed Connection/Travel Delay/Baggage Delay claim
- Airline/bus/cruise operator or their handling agent(s) confirmation on the cause and duration of delay/overbooked flight/missed connection
- Delay report and acknowledgement slip from the Airline if it is a baggage delay claim
Personal Baggage/Loss of money/Travel Documents claim
- Police report lodged at place of loss within 24 hours
- Baggage loss or damage report from the airport.
- Authority (eg. airline) confirmation letter stating compensation amount.
- Photographs of damage
- Take note of the Make & Model of the luggage if its a damage claim.
- Original repair bill (damaged items)/purchase receipt or warranty card of lost/damaged items
The details may seem long and to help you, just remember
– If any item damages/loss or injury occur in public, make a police report.
– If it happen in the hotel or other places of stay, get a report from the incident reporting center.
– If it happens during transit, get the report from the airline, train station etc or the Airline.
And of course, the easiest way is to get it from a financial advisor so he can advice you on what to do during a claim.
My IFA@Sg 