Coverage – Issue 3, 2011

An article published in “Coverage”, the official magazine for Insurance and Financial Practitioners Association of Singapore (ifpas).       … More

Customer Knowledge Assessment

Monetary Authority of Singapore requires every consumer to complete a customer knowledge assessment (CKA)  in order to assess whether the … More

Sales vs Advisory II

A referral from my client called me yesterday. She went to a bank (that sails) to make some deposit and … More

Sales vs Advisory

I got a call from a client whom I had been servicing for the past 4 years after my ex-colleague … More