(Source taken off from NTUC Income’s website)
Life Claims Settled In October 2010
| Type of Claims | Number | Amount (S$) |
| Death | 100 | 4,374,710.00 |
| Living | 50 | 2,590,352.00 |
| Permanent & Total Disability | 4 | 169,067.00 |
| Total | 154 | $7,134,129.00 |
Here are details of claims exceeding $100,000
| No. | Types | Age | Gender | Occupation | Cause | Amount (S$) |
| 1 | Death | 20 | Female | Student | Accident | 150,000.00 |
| 2 | Death | 21 | Female | Student | Suicide | 104,503.00 |
| 3 | Death | 22 | Male | Student | Suicide | 100,087.00 |
| 4 | Death | 22 | Male | Accountant | Other | 259,489.00 |
| 5 | Death | 39 | Male | Teacher | Other | 221,008.00 |
| 6 | Death | 58 | Male | Senior Officer | Cancer | 100,000.00 |
| 7 | Death | 60 | Female | Receptionist | Cancer | 158,536.00 |
| 8 | Death | 84 | Male | Retiree | Other | 918,908.00 |
| 9 | Living | 2 | Male | NA | Cancer | 187,580.00 |
| 10 | Living | 14 | Female | Student | Cancer | 140,866.00 |
| 11 | Living | 34 | Female | Senior Auditor | Benign Brain Tumour | 100,000.00 |
| 12 | Living | 61 | Male | Auditor | Benign Brain Tumour | 155,759.00 |
| 13 | PTD | 51 | Male | Manager | PTD due to other medical condition besides Stroke |
141,144.00 |
| Total | $2,737,880.00 | |||||
For more details, please visit http://www.income.com.sg/claims/life/summary/listing.asp
What strike me is that 8 out of the 13 claims made were on insured that are aged 40 & below. There were 4 students and only 1 retiree aged 84! We would expect the statistic to be switched.
The claim that really caught by attention was claim no. 9 which is on a male just 2 yrs old and was made for cancer claims.
In the month of Oct 2010, 100 death claims were made. 50 claims on critical illness(Living) were paid and 4 on Permanent & Total Disability. These claims are just from NTUC income and not considering other insurers.
The estimated $2.5mil that were paid due to critical illness(Living) to 50 policy holders and those 5 in the list were paid out a total of $0.5mil. This means if we divide the remaining $2mil over 45 policy holders, the average payout to them is just around $45,000.
If we base on the same assumption, the average payout for death claims is only at $25,000! This is even less than an average income of $30,000 p.a.
When I look at claim No. 5, I would think a teacher aged 39 would set his annual income in the range of $70,000 p.a. The payout was $221,008 which is about just 3 years of his income. Is this really a sufficient cover? The assumptions may not reflect the actual claims made as the figures only shows what the policy holder had claim from NTUC and he may have policy with other insurers. However, a recent report from Life Insurance Association also reported a similar findings which is the average payout is only $44,000.
I remember the first day I joined this industry, I always heard people telling me insurance is a scam and never pay when its supposed to. As you go through some of these figures, you know for sure that claims are paid. The question is if you are sufficiently covered?
If insurance is a scam, its because it don’t pay out enough to see the dependents through the difficult times. The one orchestating the scam will be the policy holder/life assured because the financial planners advice on the coverage but the holder/life assured decides on the premium.
I always tell my clients this – It does not matter how much you are paying for your insurer but how much your insurer will pay you.
If you are paying too much and getting too little cover, please review your plans.
My IFA@Sg 
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